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Eligible customers

The term customer means the end-use electricity customer. A customer (whether its category is households, enterprises or industry) is supplied exclusively by its supplier.

An eligible customer can freely choose a supplier and negotiate the electricity price. Total electricity price for eligible customers consists of:
 
  • electricity price contracted with a supplier,
  • transmission network fee or distribution network fee,
  • incentive fee for electricity production from renewable energy sources and cogeneration,
  • other fees regulated by law (e.g., fee for stranded costs if they are approved).
A household which does not wish to exercise the eligible status, or does not succeed in finding a supplier, has the right to be supplied by the supplier of tariff customers.

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